Blog Article

Diversity Executive magazine: Follow the female leader (an excerpt)

Posted by Ruth Malloy

Ruth Malloy

Managing complex, cross-boundary relationships and initiatives in a matrix organization takes a different set of skills than leading in a traditional hierarchical system.

Hay Group’s 2012 “Effectively Leading in the Matrix” research — based on interviews with matrix leaders — indicates that soft leadership skills such as empathy, conflict management, influence and self-awareness are critical to success in matrix organizations.

Note: This article originally appeared in the September/October issue of  Diversity Executive magazine, and can be found at the following link:

What follows is an excerpt of the article by Ruth Malloy and Signe Spencer – 9/18/12

A subsequent analysis of Hay Group’s Emotional and Social Competency Inventory (ESCI), a behavioral database containing emotional intelligence data on more than 18,000 individuals worldwide, showed these skills are in relatively short supply (Figure 1).

Figure 1

As the prevalence of matrix leadership roles accelerates, many executives are likely to find themselves in these types of positions, if they haven’t already experienced one. Leaders often find matrix roles extremely challenging and frustrating because they need to influence and mobilize resources they do not own. Being ill-prepared for these roles can impact a leader’s ability to deliver results and can be potentially career derailing.

Read the full article here.


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