Business insights

There’s nobody else I’d rather lie in bed and look at my phone next to…

Posted by Phil Pringle

It’s my wife’s birthday this month and I nearly opted for a card that read: ‘There is nobody else I’d rather lie in bed and look at my phone next to’. I can see her face now… and the raised … Continue reading

Reimagining the retail CEO

Posted by Cory Morrow

What will retail leadership’s tenure and sourcing look like in the future? During the last two years, CEO changes at major retail chains like Walmart, Best Buy, Kroger, J.C. Penney, American Eagle Outfitters, and Target (among others) have dominated the … Continue reading

The customer is always right (in the middle)

Posted by Eric S. Pelletier

My bank never sleeps. At least that’s what they claim. Yet, whenever they interact with me they sure don’t seem very awake. That creates a problem for me (loss of time and aggravation) and for them (an unhappy customer telling … Continue reading

Part 2 | Business competitiveness

Posted by Ariya Furkfon

From the previous article, Ariya Furkfon, Managing Consultant at Hay Group, revealed that great human resource management makes the difference in airline industry. Today he reveals the competitiveness of the airline industry. In the beginning, the industry had limited airline … Continue reading

Leadership is about to get more uncomfortable

Posted by Georg Vielmetter

Employees used to know just your name, your face, your business reputation. Now they know your salary, your hometown, your connections on LinkedIn, how much your house is worth. They know more than ever, and you’re under pressure to share … Continue reading

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