Mark Royal

Mark Royal

Mark is a Senior Consultant within Hay Group Insight, Hay Group’s employee and customer research division, where he works closely with clients in all aspects of survey projects, from initial planning and design through the effective use and communication of survey results. His particular areas of focus include linking survey data to business performance measures and using survey results to guide organizational change initiatives. Mark also plays a leading role in directing Hay Group’s annual research with Fortune magazine to identify the World’s Most Admired Companies and uncover the business practices that make these companies highly regarded and highly successful. Mark’s clients have included the American College of Healthcare Executives, CalPERS, Corn Products International, Kos Pharmaceuticals, Pfizer, and Qualcomm, among others.

Author's latest blog articles

The secrets of corporate chameleons: 3 tips for successful leaders

Posted by Mark Royal

No, a leopard can’t change its spots. But a chameleon can change its color to match its environment. Just how has long been a mystery. A new study published in March in the journal Nature Communications sheds light on the … Continue reading

The role of rewards in building employee engagement

Posted by Mark Royal

No, money probably can’t buy you love. And it won’t alone buy you employee engagement either.  But a sense of balance between what employees contribute to an organization and what they get back in return is fundamental to sustaining the … Continue reading

Life sciences: attack engagement shortfalls to spur innovation

Posted by Mark Royal

It is no secret that the life sciences industry has faced unprecedented challenges over the last five or six years. And a consensus has emerged that transforming these LS entities into customer-focused companies that demonstrate “value,” rather than purely develop … Continue reading


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